Shipping and Delivery

Shipping Rates
We offer free shipping on orders over $75.
Orders under $75 ship at a flat rate of $5 per item purchased.

Processing Time
Orders are processed within 3-5 business days after payment is received. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Time (Transit Time)
Once shipped, most orders are delivered within 3–7 business days within the United States. Delivery times may vary based on destination, carrier, and seasonal volume.

Total Estimated Delivery Window

Most orders arrive within 6-12 business days from the time the order is paid for. This includes processing & shipping time.

Total Estimated Deliver Window
Most orders arrive within 6-12 business days from the time the order is paid for. This includes processing & shipping time.

Order Tracking
You will receive a shipping confirmation email with tracking information as soon as your order has been shipped. Please allow up to 24 hours for tracking details to activate.

Shipping Locations
We currently ship within the United States. At this time we do not offer international shipping.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at info@ouraxo.com within 7 days of delivery so we can assist you.

Questions
For any shipping questions, contact us at info@ouraxo.com or text (929) 775-1119